The secret is out! We know how to improve the quality, safety, efficiency and cost of American health care. In our country’s “can-do” tradition, a small Pittsburgh nonprofit persuaded regional hospitals to experiment with ideas from the world’s most efficient company—Toyota. Applying industrial principles to health care may sound unorthodox but in case after case, the staff of hospital after hospital produced dramatic, sustained improvements. The news gets better: these techniques can be taught…and learned.
Naida Grunden’s book, The Pittsburgh Way to Efficient Healthcare: Applying Toyota-based Improvements to Healthcare, details the practical applications of the industrial techniques that have improved quality, safety, efficiency and the bottom line in real hospitals. |
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Naida Grunden © 2008 All rights reserved. Contact info@naidagrunden.com
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